First time visiting this company , the check in system very bad , no one tell me how , find someone one to ask , answer is , you go inside, inside is waiting room , still no one tell me how , find someone ask again , you sit down , some one will call you, waiting about 10 min. Some one call me , I try to tell her how I feel the check in service, , she wasn’t interested at all, tell you the true , if it’s unnecessary , I won’t come to this company again

I was very impressed with driving up to the dealership. The cars are all clean and sparkling! And the building itself is attractive and Immaculate!

I would like to thank Mateo for setting up my Syrius radio system. Was driving close by Lexus in my new Lexus with my sister and called to see if someone could show me how to set it up and was told I needed an appointment. I was almost there and decided to stop in anyway. Mateo came up and not only showed me how to set it up, but tuned it in to all the stations I like. It only took 5 or 10 minutes. He was not only courteous, but so super knowledgable and helpful! Please extend my appreciation for the great service! Kudos to Mateo!

Great service! Special thanks to Brent, our service advisor, very courteous, and professional. Wonderful job!

Claire is dedicated, knowledgeable and treats her customers with 100% commitment! She is the best customer service representative that we have ever had!

I Like having a clean car when I leave and I like having a loaner car anytime! Clare was very helpful and nice.

The car buying process was smooth. Clean, well organized dealership, lots of staff, plenty of inventory. Dillion Trasport assisted us on both visits. Very knowledgeable about the product. He found us the exact vehicle we were looking for.

Lexus of Roseville is a top notch Lexus dealership. Great stuff all around . Everyone at this location provides excellent customer service. My Service consultant Ed was polite, quick and thorough.

Professional, Tristan too time to explain features, easy to work with. Answered our questions and seemed very respectful.

DJ was awesome. He answered all of our questions and concerns. He provided advice on how on the process. Our purchase was very seamless.

I recently purchased a 2021 Prius Prime, and Phil Cunha was my salesperson. He was professional, knowledgeable, and made the entire process smooth and stress-free from start to finish. He took the time to understand my budget and worked hard to help me get into the vehicle I wanted at a lower cost than I expected. What really stood out was his honesty, patience, and willingness to answer all of my questions without any pressure. He kept me informed throughout the process, made sure everything was handled efficiently, and genuinely seemed to care about finding the right solution for me. Buying a car can often feel overwhelming, but Phil made it an enjoyable experience. I appreciate the excellent customer service and would highly recommend him to anyone looking for a vehicle. Thank you, Phil, for making this purchase such a positive experience! My husband and I are enjoying the Prius.

I had salesman, Sorin Cristea, who was excellent. Very knowledgeable and helped us buy our new car.

Sami, my sales person was very helpful in helping me get the car I had been looking for.

Provided excellent customer service. In and out in less than three hours. Ed provides excellent service.

Edward provided excellent service. He provided me with accurate information and did not let me hanging.