Great experience! Clean and comfortable guest waiting area.Professional and knowledgeable service advisor. Vehicle was ready when promised.

Chris is the best advisor!

Great customer service, respectful, and kind sales staff.

Ryan did a 4 wheel alignment in record time!!!

Excellent customer service from start to finish. We scheduled the second maintenance check up at one year with 8K miles. We will continue maintenance at Lexus of Roseville even though we live in Chico, over 100 miles away. Thank you, Richard & Debbie Schmidt

I had the opportunity to work with Ashley. She let me know that I had some services available to me that I did not know came with my car when I purchased it. So she went ahead and made sure to get me the proper service instead of just an oil change, so my car will run smoothly, and got me a loaner car so I could still run my errands throughout the day. She even got me a car that I wanted to test drive and I loved the car. The team she worked with did a phenomenal job, and I even got a video inspection of my car, showing me that everything looked good and was given measurements and told when they needed to be replaced by. The service at Roseville Lexus is phenomenal. I even forgot my house keys and had to come back for them and someone grabbed them from my car for me I will definitely be returning to this location

Ashley is great. She walked me through the differences amongst the service and we agreed on the best and economical service. Always pleasant. Video of service was very helpful

Great experiences receiving good professional services

I want to commend and thank our service advisor Natascha for the great care and service she provided while our car was at the Roseville Lexus service department. It wound up taking 4 days to get our car serviced which was fine because we had a loaner. Throughout the 4 days, I texted Natascha for updates and she was always great about responding in a timely manner. This is huge when you’re waiting and wanting to get your car back. Big shout out and thanks to Natascha!

Very professional and fast

My service advisor, Ashley, was fantastic. She explained exactly what service would be performed and how much it would cost. I always take my vehicles to Lexus of Roseville for service because they take time to do things right, the first time and treat you as a valued customer.

It was good. Very great service.

Lexus taken in due to Brake concern. Diagnosed promptly with video showing what and how checks were performed. All employees I dealt with were professional and concerned to solve my issue.

Came from Las Vegas to purchase a 2023 4Runner. From the get go, Chris was super helpful in connecting with me. The process was easy and felt seamless. No hassles. No haggles. 10/10 would recommend.